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This place has been a nightmare to work with since the beginning.Nov. 2022 - I reached out to schedule a pickup. Let them know how many boxes I needed picked up and stored. When the movers arrived, they tried to say that dispatch told them I had half the number of boxes than I actually said, and the mover and I had a back and forth that took longer than it actually did to load the boxes. They wanted to charge me extra, but I had screenshots confirming that I told them the correct number of boxes. It took them less than 30 mins to load the truck.Feb 2023 —In January, I reached out to schedule the drop off of my items for Feb 27, but they couldn't do it at the time I was available so they scheduled the next day. When I scheduled the drop off, I let it be known that I was on the first floor of my apartment building, but there's a flight of steps. For the second time, the movers tried to give me the “extra change” speech claiming I was on the second floor (I'm not) and I shut it down quickly by showing them the email where I made it clear that there is a flight on stairs to reach the building/first floor.April 2023 - after being hospitalized, I finally got a chance to unpack and noticed that I was missing boxes that included my fire extinguisher, several electronic devices, CDs, vinyl records, toiletries, video games, blankets, important sensitive paperwork and clothes. I reached out on April 2, they replied asking what was missing and asked for photos for the 3. I sent them on the 11. On the 17 they told me that they would let the warehouse supervisor know and will reach out.On June 6, I reached out for an update and received no reply. On July 19 I reached out again and they didn't respond until July 28 apologizing and said they were still investigating.I haven't heard from them since. On Oct. 22, I threatened to go public about their unprofessionalism and they still haven't reached out. If you value your items and want your stuff returned, find someone else. They're either thieves or highly unorgan and fail to take responsibility for their actions.
I wish I can give 0 star seriously.DO NOT USE THIS COMPANY!!!I never wrote any review at any places even if it's terrible restaurants with a racist waiter, but I'm so mad at this company right now. It's horrible, they lost one of my box with bunch of my clothes and other stuff. I didn't believe the google review, but it really did happened to me, and they are so irresponsible. This one is relatively cheaper than other places, but you are going to spend more money to buy or fix your stuff eventually at the end. Just spend that money to other storage company.They charge you a month fee even you used for only two weeks without informing me in advance. I would look for other places if I knew this before. When I sent them email regarding this, they just never reply. Yes Bill, I'm talking about you.The worst part starts from here. They disassembled my mechanical desk without even letting me know or asking me. It was totally messed up when I received it. This is absolutely disgraceful and crazy. It broke eventually and the mechanical part didn't work at all, so I had to purchase a new one. Also, they never replied to my claim as well.The top right corner of my mattress was torn and the mattress bag also been destroyed. I don't even know how they did this.They just treat your stuff so bad. Most of the boxes were destroyed (doesn't really matter), but you can tell how badly they treat your belongings.Customer service is nice but isn't really helpful at all. I would rather talk to AI. They keep saying they don't have any authority and they have to talk to their manager, but those upper people never get back to you.Just don't used this company if you don't want to lose your money and time.
speedy response and top quality service, very quick to arrange the pick up onsite
A Google User
14:23 20 Sep 23
Thanks for making this an easy experience for me. Boxie24 delivered all my stuff back to my new apt after 6 months in storage. Everything is fine and undamaged. This service was something I needed fast and cheap and the website clearly described what they do and dont offer. It was an easy financial transaction too, being able to use credit card.
Boxie24 picked up my stuff today. I had pre-ordered 30 green boxes and they carried them to their truck carefully. Larger items I stored with them were a lamp, golf set and book case. James was really friendly to deal with on the phone and he answered all my questions. If only other companies provided customer service like James does. This storage service did not disappoint.
Brought my stuff back and everything in similar condition to how I left it. They weent the same guys bringing it back vs those who picked it up, but they were carrying carefully and clearly thinking about being kind. They were the lower price online and it was good to see they delivered with quality service too.
We have our records stored with Boxie for five years now. Not once have we had the wrong box returned or any record misplaced. Has been a simple experience and we can depend on their team to help and deliver the right materials.
fast service and handy guys, they took only 30 mins to empty our apartment in the East Village and take our stuff. Would do this again in a heartbeat.
Huge thanks to this helpful team. My all stuff became safe and now I m stress free. All because of you guys.
Best service. They came and managed everything in a good way. Really appreciate them.
Can’t fault Boxie24 in anyway, everything was smooth sailing. I just received my items back after 6 months in storage, all my items were in the same condition that I left them in.
The team came all the way to my home in Staten Island to pick up a few boxes and drop some items off I had in storage, such an easy take on storage. I have been a Boxie24 customer since 2018 and store all my seasonal clothes and decorations. I have been telling all my friends about them!
A couple of friends and I live in the FIT dorms in Manhattan we decided to put our stuff in storage over the summer, takes a lot of hassle out of moving home for a few months. The two guys arrived on time, quickly transported the boxes to the truck, labeled all boxes as they picked them up, super organized and friendly.
Marvin and Alexandro, good team, works well together and helped me to wrap my items and provide a blanket for an extra charge .
I called the company for a last min pickup after another storage/ moving company cancelled on me the day before. I was stuck. Boxie was super flexible and they waived the storing fee and didn't even charge me any fee for squeezing in a next day booking at short notice like all the other storage/ moving companies in NYC. I really appreciate the hard work by the team on the day and their friendly sales / customer service team.
Smooth move into storage - We had Michiel and Alexandros as our movers. Michiel was a friendly guy and happy he was on my team that picked up items. He definitely knows what he is doing! Thanks guys.
Super experienced team, they went the extra mile with the pick up and offered to help my elderly mom pack head her stuff into boxes that she couldn’t handle. This little gesture made a big impression and goes a long way. Appreciate the patience, empathy and overall care from the pick-up team towards my mom. Thanks guys!!
Erick and Jose picked up my items a year ago, they made a lasting impression as when Erick returned, I remembered him instantly and he also remembered me! Sad to see Jose was not there but his new colleague Juan was just as good. Really great team, hard workers and efficient! All my items returned in the same condition I sent them to storage, I made sure to use their sturdy green plastic boxes and pad/ wrap my items with moving blankets and plastic wrap before they arrived.
AMAZING! AMAZING! AMAZING! The team dropped their green boxes for my son to pack his items in, super easy and left the boxes with front desk at his dorm. 1 week later they came to pick everything up. Was easy, streamlined and efficient. We will be requesting items back end of August and look forward to using them in the future.
Just received my items back after being in storage for 2 years. Everything arrived in perfect condition, I pre wrapped and padded everything as per their instructions and sure glad I did. Thanks to the team that dropped my items off yesterday, Erick and Juan.
Asked for a Saturday appointment as I was working the whole week, the team were very accommodating, I had to pay an extra fee for the pickup but totally worth it and the pickup fee was in fact cheaper than the fee to reserve the elevator in my apartment block ($500 for 2 hours elevator reservation!!). Thanks Boxie24, will be using you in the future.
Really lost for words on my entire experience, which never happens! GREAT! GREAT! GREAT! Picked up all my items 6 months ago and now delivered everything back, there was one piece of furniture I knew I would have a hard time assembling, I asked the guys kindly and they helped me, its the little extra touches which go a long way.
Erick and Jose picked up my items a year ago, they made a lasting impression as when Erick returned, I remembered him instantly and he also remembered me! Sad to see Jose was not there but his new colleague Juan was just as good. Really great team, hard workers and efficient! All my items returned in the same condition I sent them to storage, I made sure to use their sturdy green plastic boxes and pad/ wrap my items with moving blankets and plastic wrap before they arrived.
AMAZING! AMAZING! AMAZING! The team dropped their green boxes for my son to pack his items in, super easy and left the boxes with front desk at his dorm. 1 week later they came to pick everything up. Was easy, streamlined and efficient. We will be requesting items back end of August and look forward to using them in the future.
The pick up team are amazing, they called one hour in advance and I had all my items ready on the curbside. As an international student staying in the dorms their service is great, I used them last year and actually got a better price this time around! Thanks for the great service and discount.
I had a team of 3 during a pickup, Marvin. Alberto and their supervisor who was also helping. The team were pretty efficient in terms of moving items, I was on a 3rd floor walk up so it was not easy. I will recommend Boxie to all my friends and family.
DO NOT USE THIS COMPANY.Boxie24 broke my TV while storing it for me. I opened a support ticket on August 22nd and they never responded to it. I've called multiple times a week every week asking for an update and they are completely unresponsive. It has been 2 months since they broke my TV and I've had to waste hours on the phone checking in with them with absolutely nothing to show for it. Terrible company, terrible claims department and the biggest mistake I made in my move
I have had many friends use Boxie. What a breeze, all my items were on the 3rd floor but I didn't feel like schlepping everything downstairs, I paid a bit extra for the team to come up and do all the heavy lifting and running. I did help the team a bit but after a few times up and down the stairs, I had to take a break but the Boxie team just kept going! 10/10 would recommend them to anyone. I requested my items back on Friday last week, everything arrived on Monday in the same condition I sent it in and had the same great team that did the pickup, very appreciative of the entire team.
The service is excellent and professional. I always get a quick reply and the rates are affordable. If you need an item picked you can usually get the pickup scheduled within 72 hours or less.The only issue is I don't have a key and can't access my items whenever I want.
I really appreciate Wahid and Daan, great service from them during the pickup. As an expat, booking with Boxie24 was a breeze, they have an english website, their sales & customer service team speak fluent english and are extremely professional and polite, thanks Louis & Michael! I sent in pretty much a full apartment worth of items and boxes, I had to wrap and pad all the items before Boxie24 arrived as it is customers responsibility to do so, it was easy. They even helped me put my mattress in a mattress bag as I was struggling doing that alone. I plan on having my items in storage for at least another year or until I get back from working remotely. If you need a box or an item back all you have to do is call them. Great, friendly team all round!
Excellent service is what sums up my experience with Boxie24. The company manages to combine no-frills communications (no silly bots, no complex apps with obscure pricing) with attentive service, reasonable prices and, most important of all, world-class storage. My returned items look like they are out of a time capsule - feels like I have just seen them yesterday! I’ll recommend Boxie24 to all my friends and acquaintances.
Thanks Erick and Jose, your team really helped me out when I was in a bit of a pickle as my other storage company canceled on me the day of my pickup last year. I had to quickly wrap everything in moving blankets and bubble wrap as per their guidelines. The same guys brought everything back on Friday, super friendly team, everything was in good order. Thanks guys!
Boxie 24 storage is amazing. I am so impressed with their absolutely phenomenal service. The customer service staff & delivery drivers are so kind, accommodating, and handled everything with great care.Moving can be so stressful. It was such a happy relief to know that my storage needs were being taken care of by trustworthy professionals. Boxie 24 Storage offers convenient scheduling, reasonable pricing, and quick & easy communication. I highly recommend using Boxie 24 Storage, they offer great prices & the BEST service.Regrettably, I actually starting off with a storage unit with a competitor company. It was impossible to schedule their overpriced pick-up service to add items to my storage unit - thankfully Boxie 24 storage came to my rescue. Not only were they able to pick up my items that same day for an affordable price, but I had my pick-up appointment within hours. Absolutely incredible. Thank you for the amazing experience and for saving the day Boxie 24 Storage!!!
I've had my belongings in storage through Boxie24 for over 2 years (since the start of covid). For a situation where you don't need to go in and out to grab belongings, this was the easiest and least expensive option in the city. Their customer service is responsive and fast. I got a little worried about my belongings, as it's been such a long time since I've seen them, but Boxie24 sent me photos of my boxes and furniture securely wrapped up on their pallets. I will post an update once my belongings are finally returned to me.
Reserved yesterday and the guys just left our apartment. 8 o clock is 8 oclock with them, though they did mention bad traffick. It's great this was done so fast.
I have been working with Boxie24 Storage for about one year now; there seems to be no problem they cannot solve. Staff is easy to reach by phone or email, scheduling is flexible, even on short notice, and for a small fee, their moving team will protect/wrap all of your items upon pick up.Thanks Boxie24!
We have our records stored with Boxie for five years now. Not once have we had the wrong box returned or any record misplaced. Has been a simple experience and we can depend on their team to help and deliver the right materials.
Very good communication in preparation of the moving/storage. Everything was easy. The guys who come for pick up were very nice and efficient.I also rented the boxes, very convenient!
Boxie24 crew was amazing!! They were respectful and careful of my belongings and were so fast to move my stuff out. Would highly recommend.
Such a great service. The guys that come to pick up my stuff really know how to do their job. They are super fast and really careful with all my belongings. Highly recommend if you need place to store something.
Excellent experience! Customer Service was so responsive with any/all questions I had! (there were a lot!) They were flexible when I realized we needed to change the size of our storage - We ordered the boxes (I just wish you could get 10 instead of 20 minimum- that's why 4 stars) The price was great! The convenience (and cost savings in current Gas prices) of not having to shlep our daughters stuff back home and again to NYC in the Fall, when College restarts, was worth every penny! Highly recommend!!
This company is outstanding! They were very helpful and informative when signing up for their service and always called back when I had questions. They called before coming out to pickup and were on time. I would highly recommend this company to anyone looking a storage facility! We will definitely use again!
Boxie24 is easy to set up and use. I use the service to store my air conditioner units when out of season during the fall and winter. Come summer time, I set up an item switch to drop off the AC units and a pick up for my space heaters when they are out of season. The guest services team is top notch and always respond quickly to emails. There's clear communication with Boxie24 and myself when it comes to items in storage. And getting a pick up and/or drop off is such a breeze. Even the movers are considerate, fast, and friendly! It's worth it when you live in NYC and you have limited space in your apartment.
They were very efficient and flexible. I have to store my belongings for the next month because I’m in between homes. They could not have been more accommodating and fastest move yet.Will have more to write after I get my belongings back
Received my goods back in good order today after 18 months storage. Price was good and service too. Appreciate you guys reach out to confirm time
Boxie24 has been my go to company for YEARS during the pandemic when I needed to store some things everything was taken care of in such a professional manner and all of my belongings were in tip top shape when I got them back. Fast forward to 2 years and they are still doing the best work , they're super fast and efficient and was careful with all my belongings nothing was broken! Thank you SO much!!
I want to thank all the wonderful and helpful at Boxie 24 New york.Tom and Alicia are always courteous and go the extra mile to be accommodating. The facility is spotless and the service is great. I have been a customer for many years and have never been disappointed. Thank you.
Great service! Wonderful and extremely helpful customer service! The person on the other end sounded reasonable and wasvery easy to communicate with on a people level. I really appreciated this! Also, the pickup and workers were veryefficient, and professional! Will certainly use their services again. Thank you!
Very quick and uncomplicated, especially when a solution is urgently needed. The guys were helpful and very friendly! Ofcourse I tipped and gave me something to drink, the packers are always happy about that.
We live in the Center of Amsterdam and they navigated our streets easily. Go for the Rotterdam team, they know how to haul, and better price than Amsterdam. Cant believe how they parked on the little Reguliersgracht Canal. Thanks for the comfort of keeping my stuff safe, Kevin.
How much storage space do I need?
Compared to other providers, at BOXIE24 you only pay for the storage space you actually use. We offer flexible storage space from a small 2’x5’ unit to a huge 100’x30’ unit. Do you need more or less space than you have booked? We will adjust it for you free of charge! Use our storage space calculator Need help? Just give us a call!
Renting storage space has never been easier!
Storage units for your personal belongings
Storage units for the lowest price at BOXIE24
Do you want to create more space in your home? Because you are planning to move, renovate or go to live abroad for a while? Or maybe because you simply want to create more living space in your home?
Rent your own personal storage unit for the lowest price at BOXIE24.
Storage units for rent
If you live in an apartment or dorm room, you often lack storage space. But even in larger homes, storage rooms like the garage, attic or basement are often crammed with stuff you hardly ever use.
Renting personal storage space at BOXIE24 is a great solution.
We pick up and return your items
Because we like to take the heavy work off your hands, we will pick up your belongings so you do not have to do any heavy lifting yourself. All you have to do is pack them properly and get them ready for us to pick up. Read our packing tips here.
BOXIE24 offers a free pick-up service when you rent up to 2’x5’ ft of storage space. If you rent a bigger storage unit, we charge a small fee to cover transportation costs.
Let us know, and we return your belongings when you need them. Even when you just need a few items. This usually can be arranged within 24 hours.
Lack of space in your home
The reasons for renting storage space vary from person to person. But one thing everyone has in common; lack of space in their home.
Lack of storage space is easily solved by renting a storage unit. This does not have to be expensive at all. At BOXIE24 you can rent a storage unit from as little as $4 per week!
Storage for your personal belongings
Have you bought new outdoor furniture and you want to store it indoors during the winter? Do you want to store your camping gear but don’t have enough storage space? Or maybe you are planning to move in together but you don’t want to get rid of your old furniture.
Then simply rent a storage unit near you!
With over 100 storage locations, BOXIE24 always has a storage facility in your area! And the best thing is that we pick-up and redeliver your belongings, so you don’t have to worry about renting a truck or driving to our storage facility yourself.
Storage units for students
We all know that dorm rooms often aren’t very spacious. Only the essentials fit in. Would you temporarily like to store the rest of your belongings for a fair price? Call us or fill out our contact form, and we will arrange everything for you!
BOXIE24 rents out storage units for the lowest price with the best possible service. Ideal for students who don’t have much to spend.
Rent a storage unit in less than a minute!
Renting storage with BOXIE24 is very simple:
- We pick up
Give us a call or fill out our contact form. We’ll get back to you the same day to discuss your storage needs. Then we’ll schedule a pickup date. Simply have your belongings ready and make sure you’re home, and we’ll pick them up on the agreed date. Even if you live on a higher floor. - We store your belongings safely
Our friendly drivers will load your belongings and bring them to the nearest BOXIE24 storage warehouse. All our storage facilities are climate-controlled and equipped with an alarm system and camera surveillance. So that your belongings are stored dry, warm and safe. - We redeliver
Whenever you need your stuff back, we will return your belongings to the location of your choice (for example to your new home).
Do you have any questions about storing your personal belongings with us? Please get in touch and we will gladly answer all your storage questions.
