How can we help you?
Frequently asked questions
Is Boxie24 in my area?
Boxie24 has multiple storage locations. Please check our locations to see if we operate in your city.
How can I create a reservation?
Just go to 'Locations' at the top of our website and select your city. After choosing a room size, you can send us a non-binding reservation.
Contract and payment
Is the storage facility secured against theft?
Yes, our storage facilities are protected against theft. All our storage locations are under control of 24/7 alarmsystem as well as authorized security personnel.
How can I save space?
Furniture takes up a lot of space and can be difficult to store. We advise you to take the furniture apart as much as possible. Connect single parts or pieces of furniture with a tape to carryable units. Make sure you save screws and other small items in a bag and store the bag together with the furniture
Do you offer archival storage?
Yes, Boxie24 offers multiple archive storage solutions. If you want, we can also deliver our convenient and robust boxes. So, you can store your archive easy and secure. If you don't need the archival storage anymore, we deliver it back to you or we destroy it according the data protection act and DIN66399.
How can I rent moving boxes?
- You order the desired amount of moving boxes
- We deliver the boxes free of charge
- You use the boxes for your move
- We will pick up the empty boxes
Just order online or via phone the desired amount of moving boxes.
What can I see or do in my online account?
Your account allows to control your storage space.
Among others, you can view all your invoices or change your payment details.
Give us a call: 0800 4030 180
(Mo - Fr 08:00 - 18:00 Sa 09:00 - 15:00)
Click on the Chat Icon at the lower right to start chatting with us.
(Mo - Fr 08:00 - 18:00 Uhr, Sa 09:00 - 15:00 Uhr)