From the telephone consultation to the collection, everything was professional.My furniture was handled with care. thank you very muchToday I called at 1:30 p.m. to have my furniture picked up again. My email address has changed. I wanted to change these.The employee didn't understand the word Wilmersdorf! He is not from Berlin. then reacted rudely and simply hung up again.Unheard of!
CAUTION!!!!Storage costs have been increased several times over a period of 13 months without this being communicated. The return delivery costs should also be EUR 150 higher than the initially agreed. Upon request, the excess amounts collected were refunded.The return delivery was incomplete. About 1/3 was missing. A proper log was not kept by Boxie24. After more than 20 emails and countless phone calls, Boxie24 refuses to pay compensation for the loss. Will probably end up in court...
Fast, competent and reliable. Contact was ideal. Collection the next day at the agreed time.
First time I deal with Boxie24 and I am very impressed by the service. Very friendly and helpful people at very reasonable prices. They advised me to find the best solution and helped me with every change that came up. I can highly recommend it!
I just started using Boxie24 and so far it's amazing. Very good service, nice relation with me as a customer and easy and fast agreement. Also, prices are quite fair.
I love the free pickup. They were on time, very helpful, and kept in touch before they arrived to tell me they were on their way. Each time I've called, the person who answered was very helpful. And they speak English!
I would highly recommend Boxie24 for storage. They are really fast at replying, and able to organise pick up quickly and efficiently. I had to organise more items to be put into my current storage and they where able to collect and move into a bigger storage without any trouble. Friendly and easy to organise. They are able to communicate in German or English.
Corporate clients who trust BOXIE24
Satisfied BOXIE24 Corporate Clients
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