Our customers recommend us across multiple platforms

I recently used Boxie24 for off‑site storage, and overall it went smoothly. The pickup was on time and effortless, thanks to Elmer, their customer service rep, who guided me through the simple scheduling process. He was prompt, friendly, and clear in confirming the details. Delivery was seamless and efficient. A solid and reliable experience.

Boxie24 offers great convenience with their free pickup and delivery service. I appreciated how Elmer personally followed up via email to ensure everything was arranged for both pickup and drop-off. The team handled my items with care, and communication was clear throughout. It wasn’t the cheapest option, but the reliability and customer attention—especially Elmer’s responsiveness—made it worthwhile.

I’ve been using Boxie24’s service—and it’s been outstanding. I booked online through their portal—booking was intuitive, domestic pricing competitive, and pickups reliably came within 24–36 hours .Their full-service model is ideal: they pick up, store in climate-controlled, secure facilities, and deliver back—all without you needing to lift a finger

Elmer from customer service handled my order flawlessly. He was polite, patient, and always quick to respond—whether by email or phone. He explained storage durations clearly, reassured me about the safe handling of my belongings, and even followed up after pickup to confirm everything went smoothly. His proactive communication made me feel genuinely valued.

I recently used Boxie24 to store several boxes and some small furniture items. The online reservation process was smooth, pricing was fair, and the pickup was scheduled promptly. When minor issues arose, Elmer from customer service stepped in—he sounded sincere and empathetic, handled everything professionally, and resolved the situation efficiently.

I have recently used these guys for storing my things while I was between rentals. Had a good experience overall, easy enough to deal with, good prices. Will use them again in the future.

Boxie24 exceeded my expectations. From quick scheduling to smooth pickup, everything was well-coordinated. Elmer really impressed me—he proactively emailed updates, answered every question thoroughly, and followed up after delivery to ensure I was happy. That kind of genuine care and attention really sets them apart.

Had a great experience using Boxie24. The whole process was super easy—from booking to pickup. Their team was on time, friendly, and took great care of my things.

A big thank you to Elmer, who was especially helpful and made the whole experience smooth and stress-free. He answered all my questions and made sure everything went perfectly.

If you need storage, I highly recommend Boxie24. Great service!

Five stars to Boxie24 and to Elmer! I called in a panic—forgot to label some boxes and needed help tracking them down. Elmer didn’t just calmly walk me through it, he personally double‑checked with the warehouse and the movers and got every box sorted in under 24 hrs. Then he called to confirm it was all good. His attention to detail and genuine care turned a stressful situation into one of the best customer service experiences I’ve ever had. Kudos!

From start to finish, Boxie24 impressed me—but what stood out was Elmer’s personal touch. He not only answered every email within hours but even followed up with me after the delivery to check if everything arrived safely. It’s rare to find someone so dedicated and invested in your satisfaction. Thanks to him, I’ll definitely use Boxie24 again—and recommend it to friends.

I recently used Boxie24 and couldn’t be more impressed—especially with Elmer from customer service. From our first conversation, he was friendly, patient, and ultra-responsive. When I needed to adjust the pickup time, he went above and beyond to accommodate my schedule. The movers arrived on time, handled everything with care, and delivered my items back perfectly. Big thanks to Elmer for making the whole experience smooth and stress-free!

Hello everyone I have to say my time with boxy 24 has been awesome. I suffer severe depression and anxiety and a side effect of that is forgetfulness. I have been behind in my payments however my faithful customer service representative or supervisor I suppose Elmer has been nothing but awesome and he has always been helpful and supportive when I have requested help never a bad word out of his mouth he is nothing but professional but truly an employee who actually does care and is able to help and be empathetic towards customers who are having issues shame are the businesses and or the government don't run things and be as helpful as this gentleman he truly does go above and beyond.

Competitive pricing and overall good level of services, but have to say the guys handling the phone enquiries were exceptionally good. Handled all my sometimes not-so-straight-forward requests very professionally yet with touch of empathy and understanding, even though I wasn't particularly easy customer to deal with. Can't thank them enough. Overall, def recommend boxie for anyone who needs fast, affordable and easy to deal with removalist in melbourne. Thanks again guys!

Great experience storing my luggage here long term. Pick up was convenient and the price was good. My customer service experience with Jovi was excellent

I recently used Boxie 24 for storing some of my furniture, and I couldn’t be more impressed with their service. From the moment I contacted them, the team was professional, friendly, and highly efficient. They offered a variety of storage options, so I could choose the one that best fit my needs.

The facility itself was clean, secure, and well-maintained, with ample space and climate control to ensure that my items would stay in top condition. I felt confident that my furniture was in safe hands. The staff handled my belongings with care during both pick-up and drop-off, which gave me peace of mind throughout the entire process.

What I also appreciated was the flexibility in rental terms. The company offers competitive pricing and allows for easy access to your items when needed. Overall, I’m extremely satisfied with Boxie 24and would highly recommend them to anyone looking for reliable and secure furniture storage solutions.

I have used this company for storing my items several times and found them great and affordable.
Thanks

I used this storage for many times and i never face any type of problem with this storage company … I never hesitate to recommend this storage to anyone who is looking for a trustworthy storage…