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PRIVACY REGULATIONS OF BOXIE24 STORAGE LLC


 Last Update: 25 May 2018

Boxie24 Storage LLC takes your privacy very seriously and will collect and process your personal data in a secure manner. To guarantee your privacy, Boxie24 Storage LLC always acts in accordance with the United States law. On this webpage, you will find Boxie24 Storage LLC’s Privacy Statement. We will never share personal data with third parties for other purposes.

Before you agree with this Privacy Statement, we recommend you to read it carefully. Our privacy policy does not apply to other websites which may be operated by affiliates or business partners of Boxie24 Storage LLC, even if they are linked to the webpage. When using the Boxie24 Storage LLC website (https://www.boxie24.com), we collect personal data from you. We only use this personal data for internal usage and won’t share your personal data with third parties for online marketing purposes or other purposes unless required to do so by law.

1. Who is Boxie24 Storage LLC?

Boxie24 Storage LLC is a private company with limited liability, having its registered office in 2001 Summit Park Drive, Suite 300, Orlando, Florida 32810, which offers storage by the box or item, reusable moving boxes and on-demand Self Storage in the United States.

2. What personal data does Boxie24 Storage LLC collect and process?

The personal data that will be collected is dependant, among other things, on where your data is gathered.

BOXIE24 STORAGE LLC ONLINE OVERVIEW

If you use the Boxie24 Storage LLC online overview for your online inventory and invoices we need your name, email address, address, in order to make all functionalities available.

BOXIE24 STORAGE LLC WEBSITES

If you place an order, we need your name, email address, delivery address and payment information to process your order and to keep you posted on the progress of your order.
To make shopping on the Boxie24 Storage websites as pleasant as possible, we use your email address to inform you about the development of the site, special offers and promotions. If you no longer wish to receive this information, you can unsubscribe by sending an email to support@boxie24.com.

3. What are cookies and how does Boxie24 Storage LLC use them?

When using the Boxie24 Storage LLC website various cookies are saved on your computer, tablet or mobile phone (“Devices”), which can then be accessed. Cookies are small pieces of information (in the form of text) that a server sends to the browser (such as Chrome, Safari, Firefox) with the intention that the browser sends this information back to the server the next time a user makes use of the app or webpages.

Boxie24 Storage LLC only uses technical and functional cookies. You can configure your browser settings so that you do not receive any cookies the next time you use a Boxie24 Storage LLC service. To find out more about these functions, you can consult your browser instructions or the help function of your browser.

4. For what purposes will Boxie24 Storage LLC use personal data about you?

Boxie24 Storage LLC may use your personal data for the following purposes:

1. To personalize the website;
2. To provide customer services and to allow you to use the Boxie24 Storage LLC websites and mobile applications; this may include verifying your personal details or having them verified by a third party if this is necessary in order to deliver personal services;
3. To communicate with you about delivery times, services and other updates;
4. To protect, adapt and improve the Boxie24 Storage LLC websites, mobile applications and services;
5. To provide information about you to our support department;

Data is stored for as long as it legitimately serves the purposes mentioned.

If you wish not to receive any e-mails or updates from Boxie24 Storage LLC you can unsubscribe by sending an email to support@boxie24.com.

There is also an option to unsubscribe in every e-mail that you receive from Boxie24 Storage LLC.

Third party use

Boxie24 Storage LLC won’t supply your information to any third parties without your permission.

Log information

When you use Boxie24 Storage LLC products and services, we automatically collect and store certain information in server logs. This includes: Application events information such as changes, new orders, crashes, system activity, hardware settings and other information to improve our products and services.

5. How does Boxie24 Storage LLC protect your personal data?

Boxie24 Storage LLC takes appropriate technical and organizational measures to protect your (personal) data against loss or any form of unlawful use. We encrypt many of our services using SSL and HTTPS. We also review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
Finally, we restrict access of your personal information to only the Boxie24 Storage LLC employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

6. How can you view, change or delete your personal data?

If you wish to know what personal data we have collected about you or if you wish to change or delete data, you can send your request to support@boxie24.com. We will provide you with the personal data within 4 weeks. We may ask for valid identification.

7. Transfer of data to countries outside of the US

For technical and operational reasons, it may be necessary for your (personal) data to be transferred to (the servers of) companies affiliated to Boxie24 Storage LLC located outside the United States. Boxie24 Storage LLC decides to transfer your personal data outside of the United States, you will be informed first. In such a case, Boxie24 Storage LLC will contractually arrange for the proper safeguards to be in place to protect your privacy, in conformity with the US law.

8. Can this Privacy Statement be changed?

It is possible for this Privacy Statement to be amended in the future. It is recommended to regularly check if this Privacy Statement is amended when you use Boxie24 Storage LLC’s websites, services or application.

9. Additional information

This privacy policy is personal between you and us, and no one else shall be deemed a third party beneficiary of this privacy policy.

Use of this website or the application signifies your agreement to the terms and conditions of use and this privacy policy.

10. Questions?

If you have any question about this Privacy Statement or the use of your personal information under this Privacy Policy, please contact us via support@boxie24.com.

Customers rate Boxie24 with 4.9 based on 500+ reviews

Katie B.

“Pick-up of my furniture and boxes worked out great. They also came up with a customized solution for me. Can highly recommend!”

Brooklyn

Helen L.

“Great experience and I'm recommending to everyone. Gave me a fair quote that also included moving my stuff, loading/unloading, and storage.”

Manhattan

Radhika K.

“5 stars! Friendly, attentive, reliable, on time and fast. And a very good price for high quality service. We would book again any time.”

Queens

Ferny F.

I looked all over for reasonable storage to take care of my stuff while I'm out of the city indefinitely. Boxie was super helpful and easy. Kevin worked with me to find exactly the right storage unit for my stuff and went over the pricing with me very patiently. On the pick-up day, the movers were a little late but they worked so fast it was all over by dinner time. They were friendly and professional. I'm so grateful.

New York

Hannah M.

My family is so grateful to have such a professional working team to move our stuff into storage. From the beginning James communicated really well and answered all my questions and made the process easy. Boxie 24 was the one good thing that worked for us! I will definitely be recommending these guys to future clients and friends. Certainly in our next move.

New York

Sarah B.

Wanted to update my review after we received our items back. Again, 100% effortless process. The guys showed up on time, dropped things off and then came back for the boxes once we had unpacked. We feel so lucky to have found Boxie in the mess of terrible moving & storage companies out there, these guys stand above the rest. If we ever fall out of our post-Marie Kondo lifestyle again and need storage, they will be my first call.

Manhattan

Helen L.

“Great experience and I'm recommending to everyone. Gave me a fair quote that also included moving my stuff, loading/unloading, and storage.”

Manhattan

Radhika K.

“5 stars! Friendly, attentive, reliable, on time and fast. And a very good price for high quality service. We would book again any time.”

Queens

Rent storage space with Boxie24: like self storage, but better!

1.

YOU SELECT

Select your required storage space. But don't worry, you only pay for what you really need.

2.

WE PICK IT UP

Our movers help you get your stuff into storage safely, and you don’t have to lift a finger.

3.

WE STORE IT

We store your items safely and securely for as long as you need us to.

4.

WE DELIVER

Whenever you want your items returned, we’ll bring them back to you.


On-demand storage: We pick up, store & deliver!

10,000+

Satisfied customers

50+

Modern facilities

1,000,000+ sq ft

Space available

Any questions?

You can easily order our moving boxes and moving supplies online. Please visit our Online Shop.

We currently serve the cities Berlin, Hamburg and Munich.

Every box has a volume of 67 liters and a size of 60 x 40 x 37 cm.

You do not want to wait for an answer? Take a look at our FAQs.

In case of short-term changes of your reservation, concerning today or tomorrow, please give us a call.

How much is the pick-up?

The pick-up is free of charge up to a storage size of 5' x 10' from the ground floor, 1st floor, 2nd floor and from buildings with elevators. For all other jobs we charge a small pick-up fee.

Do you also pick-up outside of the city area?

We do pick up outside of the city. Please reach out to us for an individual offer.

Would you like to change your pick-up appointment?

You can always cancel a pick-up appointment free of charge up to 48 hours in advance. Please note that we have to charge a cancellation fee for appointments that are being cancelled on short notice. Less than 48 hours in advance: 50% of one month’s rent. Less than 24 hours in advance: 100% of one month’s rent.

Please provide us with all relevant information on your return, e.g. detailed description of items for partial return, parking situation, name on the doorbell etc).

Log in to your account in order to view and download your invoices. Click here to login.

You can also change your payment method and billing details in your account.

You would like an immediate answer? Take a look at our FAQ.

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